Broadly, this is the linking of different systems or sources of information.

For instance, if you find yourself printing off information from one system in order to re-key it into another, integration might well be the answer, allowing you to transfer this information literally with the click of a button.

The most common example is that of web orders or enquiries. These may be printed off from a web page or an email then keyed into an accounting system such as Sage Line 50, MYOB or Sage MMS. Not only is this time-consuming but it's also error-prone. Integration will allow this information to be posted directly, quickly and without typing mistakes.